3 Signs You Should Reconsider Your Payroll Solution

Whether you have been with your payroll provider for 10 months or 10 years, if you are not completely satisfied with the service you are receiving, it may be time to move on.

There’s no doubt you’ll feel apprehensive about making a switch. After all, not only will you have to shop around for a new solution, but you’ll also have to transition to a new system.  

Don’t let the fear of conversion prevent you from seeking a better solution. Staying with your current provider and technology simply for the sake of avoiding change will only make things worse over time.

Are your concerns valid? Check out the following 3 indicators that it’s time to make a change:

Your Process is Prone to Errors

Did you know that just two payroll errors will send almost half of your team out looking for a new job?

Getting payroll right is essential to employee morale and your business. If your payroll provider is constantly letting problems slip through the cracks, avoiding them completely, or “fixing” them only to become ongoing issues that don’t fully get resolved, then it’s time to look elsewhere.

You need a fully responsive and professional payroll provider that is eager to help you with your problems and has your best interest in mind.

Your Process is Cumbersome

If you find yourself relying on spreadsheets, or having to piece together information to run payroll, you need to question the processes you have in place.

Many modern platforms offer an all-in-one solution that includes time and labor management. These systems collect, manage, and process your time data, which flows right into payroll for a seamless experience.

There are many benefits to having an integrated timekeeping payroll solution. Not only is payroll processed more quickly with accuracy and ease, but an integrated solution can also help maintain your compliance with employment laws that require documentation of employee time.

You’re Not Sure Who to Call When You Have an Issue

If you find yourself waiting on hold so long with your payroll provider that you start rockin’ out to the hold music, then you might have a customer service issue.

Your payroll provider should promptly address your needs regardless of the issue. Whether it’s urgent or a run-of-the-mill matter, they should handle it with ease and communicate with you throughout the process.

Being transparent and offering a timeline for resolving the problem is crucial. If you don’t know what’s going on, it can cause unnecessary anxiety and frustration.

Don’t waste another minute feeling frustrated, proactively research new solutions. Ask a trusted advisor, friends in the industry, or read reviews online to help guide your decision.

Invite prospective providers in for a demo. Talk to them about your concerns and ask them what they will do differently. Most importantly, hold the new company to your expectations.

Although any change can be unnerving, for the sake of your business, it may be time to make the switch.

Check us out. Discover what Counter Point has to offer by scheduling a meeting today.  

5 Tips for Efficient and Reliable Payroll

Payroll is the lifeblood of any organization. Ensuring employees are compensated accurately and on time fosters trust and morale within the workforce. It also plays a crucial role in maintaining compliance, as accurate payroll processing ensures adherence to tax laws and labor regulations. Payroll is a complex and time-consuming process, but it’s imperative to get it right. 

Here we present five tips to achieve accurate payroll and streamline the process, to help keep your employees happy and your company out of court.

Get Organized 

There are a lot of due dates, tasks, reports, etc. to keep track of when processing payroll. Find a system for organization that works for you. This could be a calendar, weekly or monthly planner, or a simple to-do list.

Having a visual reminder of what is coming up can help you avoid missing a deadline and help you handle all payroll tasks more efficiently. This step is important to avoid penalties, interest charges, and compliance issues.

Simplify Your Policies and Procedures

There are many policies that contribute to payroll—attendance, paid time off, expense reimbursement, and commissions, to name a few. Review your current policies to ensure they are clear and concise. By making an effort to simplify your policies, while complying with all labor laws, you can make the process easier for you and your employees.

Develop documented payroll procedures outlining each step of the process, including data collection, verification, calculation, and distribution of paychecks. Clear procedures help maintain consistency and reduce errors.

Provide Electronic Pay Stubs

Foregoing paper stubs by providing direct deposit with online pay stubs can save your company time and money. Although employers in many states can’t make direct deposit mandatory, the benefits for both employers and employees make it an appealing option.

Aside from convenience, electronic pay stubs minimize errors, ensuring accurate wage calculations and tax withholdings. They are also safer and more secure. Electronic pay stubs are encrypted and stored securely, reducing the risk of theft, loss, or unauthorized access to sensitive payroll information.

Keep Up with Changes

Legislation affecting payroll and taxes is ever-changing, so you need to keep up to date on all relevant laws affecting your organization. The IRS typically releases new information in early December for items in the coming year, such as tax withholding changes, new benefit charts, or deduction amounts and new W forms.

Know what these items are and what deadlines you will have to meet throughout the year.

Utilize Technology

Leveraging payroll software and technology can deliver huge benefits. These solutions can streamline payroll processing, automate repetitive tasks, and reduce manual errors. Choose a reliable provider that aligns with your organization’s needs and offers robust reporting features. Intelligently connected platforms can address other human capital management (HCM) needs like time & labor management, benefits administration, onboarding, talent acquisition and management, and more within a single solution.

If processing payroll is keeping you from focusing on the bigger picture, or if you’re reconsidering your current solution, click here to request a call today!

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